Principal Consultant · Port Adelaide
Raymond Kent brings more than 20 years in Australian mail house and data processing operations to help you cut print costs, secure CM3 approval and automate repetitive work. Based in Port Adelaide and consulting across Adelaide, Melbourne, Canberra and nationally.
Credentials
20+
years in mail & data processing, starting in 2001
2006–2016
Blue Star Group: a decade leading sales, marketing and project implementation
Finsbury Green & Vic Gov
Subject Matter Expert contracting to Finsbury Green on Victorian Government mail projects
20+ years
in the mail house industry
SME advisor
to major organisations, incl. Finsbury Green
Government projects
State Revenue Office & Vic Gov State Purchasing Contract
5.0 on Google
Praised for patience and keeping it simple
Core competencies
Print and mail operations, the processes around them, and the compliance that keeps you eligible for the contracts. Plain advice, concrete outcomes.
Strategic oversight for every part of a modern mail and fulfilment operation.
Modernise legacy systems and take repetitive work off your team's plate.
Get through the strict contractor health and safety requirements without losing work.
Not sure where to start?
Tell Ray what's slowing you down. He'll tell you straight whether he can help.
About Raymond Kent
I started in 2001 managing boutique mail processing operations. That's where I learned data processing and high-volume mail logistics from the ground up, not from a textbook.
A decade at Blue Star Group followed, leading sales, marketing and project implementation. Since 2018 I've worked independently as a subject matter expert, advising organisations like Finsbury Green and guiding government mail house projects for the State Revenue Office and the Victorian Government State Purchasing Contract.
Whether you need your omnichannel execution overhauled, AI built into your sales processes, or CM3 approval sorted, you get oversight from someone who has done the work. My job is to cut the risk and get you moving.
Proven industry experience
Two decades across mail processing, communications and government projects. Here's the path.
2018 – Present
Subject matter expert in advisory roles for major organisations, including Finsbury Green. Extensive experience guiding high-stakes government mail house projects, including the State Revenue Office (SRO), and working through the complexities of the Victorian Government State Purchasing Contract.
2006 – 2016
A decade of leadership in sales, marketing and project implementation, driving growth and operational efficiency for one of the industry's most prominent communications groups.
2001 – 2006
Hands-on management of boutique mail processing operations. The ground-level grounding in data processing and high-volume mail logistics that everything since is built on.
"Very patient and professional… kept things very simple and easy for me to follow."
"I have run a small business as a swim teacher and coach for the past 15 years. I have worked with Ray to assist me to bring my 'word of mouth business' onto the web. Ray has been very patient and professional in helping me to understand both marketing and the internet and has kept things very simple and easy for me to follow…"
"It answers all my calls when I can't."
"Really happy with the AI voice receptionist overall. It answers all my calls when I can't. … I did receive the detailed text about the enquiry so I could easily follow up."
Want the same plain-spoken help?
Call Ray on 0402 300 325FAQ
Quick answers to what people usually ask first. Anything else, just ask Ray.
Raymond Kent is the Principal Consultant at KentServe, based in Port Adelaide. He has worked in Australian mail house and data processing since 2001, spent a decade leading sales, marketing and project implementation at Blue Star Group, and since 2018 has worked as an independent Subject Matter Expert, including contracting to Finsbury Green on Victorian Government mail projects.
KentServe is based in Port Adelaide. Ray works with local clients across South Australia, acts as a specialist SME for Melbourne operations, and consults nationally, including Canberra.
Strategic oversight across print, fulfilment and data. That covers optimising high-speed and on-demand digital print, integrating mail with email and SMS campaigns, and making sure data processing meets Australia Post delivery requirements.
Yes. Ray provides dedicated support to help businesses achieve and maintain CM3 contractor health and safety approval, so you don't miss out on contracts because of compliance gaps.
Yes. Ray has guided government mail house projects including the State Revenue Office and the Victorian Government State Purchasing Contract, and offers end-to-end tender assistance.
It can mean automating repetitive admin tasks or setting up an AI voice receptionist that answers your calls when you can't and texts you the enquiry details so you can follow up.
Call 0402 300 325 Monday to Friday, 9am to 5pm, or email raymond.kent@kentserve.com any time.
Contact
The fastest way is a phone call. Tell Ray what's going on and he'll tell you where he can help.
0402 300 325Hours
He'll be in touch during business hours, Monday to Friday 9am–5pm. Need him sooner? Call 0402 300 325.
Leave a few details and Ray will call you back.